1 hour ticket response
We are committed to giving a swift and proper response to each tech support ticket sent by a user. Our knowledgeable technical support staff representatives will examine your query and will think of the best solution. We offer a 1–hour response time guarantee for all tech support tickets. In fact, the average technical support ticket response time has proved to be twenty minutes.
A First–Class Help Desk Support Service
Each member of our client service team has lots of years of experience in the Linux cloud website hosting packages world and the majority of them have worked for us for at least 5 years. They are all prepared to respond to all your queries in the most professional way possible.
An Easy–to–Browse Help Center
In the Website Control Panel you’ll find an easy–to–navigate Help Center section where you can find quick tips on how to use our web hosting services. You can get the answers to your inquiries in the F.A.Q. repository, find more information in the web hosting account administration articles or check out our step–by–step video tutorials.