Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Solution Warranty

  • Each ticket you post to our technical assist Dept will be handled in less than 1 hour. All regular questions will be replied to immediately. Nevertheless, if the help inquiry you have sent calls for aid from a capable administrator, we’ll send the ticket to him and will inform you about the delay.

  • Top quality support service

  • Top–quality Technical Help Service

  • We’ll be working for you 24 hours a day to deliver assistance and technical support as well as to aid you with any difficulty that you may run into while you are working with your virtual server. We will help you with all pre–configured packages, plus your Operating System, server administration panel (in accordance with the VPS type) and the Website Control Panel made 100% by us.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each part of the Website Control Panel that comes for free with your VPS includes an integrated article base. You will find a range of extensive how–to content articles and a collection of step–by–step video guides that show all the standard website management jobs. You can view them by clicking the Help or Video control keys in the top right side of each Control Panel section.