If your web hosting supplier offers live chat support, you're able to speak to an agent live and learn useful info or get an issue resolved timely. The main advantage of using chat compared to calling to talk to a live person is that you will need just a computer with web access, which means that you won't pay any fees in case you're in a different state or country. In addition, it'll be quicker to copy and paste data like domain names, usernames or error messages i.e. details that are sometimes difficult to provide to the other party over the phone. The live chat is also a considerably faster approach to contact your web hosting supplier's support crew in comparison to using a ticketing system. What's more, in the event that some problem requires a little more time to be taken care of, you can do something else entirely while you wait for guidance on the live chat, which means that you won't lose time - something that is impossible when you are on the phone.
Live Chat Support in Cloud Website Hosting
In addition to the phone and ticket support, our company provides live chat support as well. You're able to contact us every day, which includes weekends and holidays, and we will give you more information about the Linux cloud website hosting packages that we offer in case you are not among our customers yet, or about basic and billing questions if you already have an account. Though for solely tech issues you'll have to open a trouble ticket to our tech assistance team, since such matters require extra time to be dealt with, you can still get in touch with us on our live chat for some technical information. For example, we can assist you to set up an email address in your e-mail client or troubleshoot a variety of issues, saving you considerable time. Even when our telephone lines are already off for the day, you will be able to speak to a live person.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support that is designed for all of our potential and present customers. If you are searching for a new hosting account, you are able to chat in real time to one of our agents and receive more details about our Linux semi-dedicated packages so that you can choose the best plan for your sites. In the event that you already have an account with us, we'll be able to support you in a timely manner with billing, general and 1st level technicalmatters. Even though in some cases you will have to open a support ticket since there're problems that can't be resolved through a live chat, we will be able to help you with numerous common jobs, like setting up an email account in an email client or redirecting one domain to another. Thus, you will benefit from timely assistance and you will save time and effort.